HAPPY CUSTOMERS

“I’m really glad I chose Caffeine Solutions as my service support partner as I started my foray into the cafe industry last year. There were many times when they went over and above the call of duty. Two incidents in particular – I had purchased a pitcher rinser set but did not realise that parts were missing. Their technicians didn’t just help me to install the rinser, but even managed to salvage some spare parts – without their help, I would have spent my time hunting for spare piping and screws instead of focusing on more important things like the menu and staffing! The second incident – my contractor had provided the wrong electrical outlet for the coffee machine, yet the technicians were somehow able to rewire things such that the machine could work even at a different amperage. With so many things to manage when running an F&B, it really helps that Keith and his team go all out behind the scenes to make sure things run smoothly.”