If 2 customers order a cappuccino, will both cups taste the same? At Guerilla, our primary goal is to help our customers make every cup so delectable, they’ll keep coming back for more. All cafes have issues in maintaining consistency and quality. This could be a result of either staff turnover or training and might never be resolved. Staff turnover is a reality that all F&B establishments have to face. It’s demanding for baristas to stand all day. On top of that, they also have to engage with customers and keep them happy. Customers are always right- right?